Shipping policy
Shipping Policy
Last updated: October 30, 2025
Welcome to lovstoree! We appreciate your trust in our brand. This Shipping Policy explains how we handle order processing, shipping, and delivery.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
During busy periods or product launches, processing times may take slightly longer — but we’ll always do our best to ship your order as quickly as possible.
Shipping Origin
All orders are shipped from our main location in Latvia, European Union.
Shipping Destinations
We currently ship to:
• Latvia, Lithuania, Estonia
• All countries within the European Union
• Selected international destinations worldwide
If your country isn’t listed at checkout, please contact us — we’ll check if delivery can be arranged.
Estimated Delivery Times
• Latvia, Lithuania, Estonia: 2–5 business days
• European Union: 5–10 business days
• International shipping (outside EU): 7–20 business days
Delivery times are estimates and may vary due to customs, postal delays, or peak seasons.
Shipping Costs
Shipping rates are calculated at checkout based on your location and the selected delivery method.
We occasionally offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can follow your package in real time.
Customs, Duties & Taxes
Orders shipped outside the European Union may be subject to import duties, customs fees, or local taxes. These charges are the customer’s responsibility and are not included in the product or shipping price.
Incorrect or Incomplete Address
Please double-check your shipping details before confirming your order. lovstoree is not responsible for delays or losses due to incorrect addresses provided by the customer.
Delays or Lost Packages
While we always aim for timely delivery, delays caused by postal services, customs, or weather conditions are beyond our control.
If your order seems delayed or lost, please contact us at support@lovstoree.com, and we’ll do our best to assist you.
Contact Us
If you have any questions about shipping or your order status, please reach out to us:
www.lovstoree.com